Compass Counseling

Outpatient Clinical Therapy

About Compass Counseling


Compass Counseling is a state-certified outpatient mental health clinic serving individuals, couples and families. Staffed by master level therapists, Compass Counseling values and adheres to a professional code of ethics which promotes confidentiality, professionalism and effective clinical treatments. The clinical team believes that individuals are influenced by the behavioral patterns in their families/relationships; therefore, they acknowledge this strong factor and how it may play a role in the treatment.


OUR MISSION: To serve people with life's challenges from all walks of life by providing quality service in a safe and comfortable setting.



Compass Counseling treats a wide range of clinical issues.

Life provides challenges to everyone at some point. Most times we are able to address those challenges successfully on our own, however sometimes those challenges can become a burden in our life. Staff at Compass Counseling can assist you in those moments of difficulty in several different ways including:


Individual Psychotherapy

Individual therapy involves meeting one on one with a therapist to address emotional, social and/or behavioral concerns.

Available for children, adolescents and adults

Sessions for children and adolescents always require a parent/guardian for initial session and parental/guardian involvement in future sessions will be discussed at that time


Family therapy can include all family members (nuclear, stepfamilies and sometimes extended families). The purpose of family therapy is to help families deal with concerns or difficulties that are interfering with how the family functions.

Areas addressed can be (but are not limited to):

  • Improve communication
  • Resolve conflict
  • Use more effective parenting strategies
  • Create an effective home environment
  • Conquer life transitions (i.e. death/grief; divorce; blended families; new baby)


Couples experience a range of concerns that interfere in the health of their relationship. Therapists can address concerns for couples at any stage of their relationship.

  • Pre-martial
  • Marital
  • Divorce

Additional Services

Presentations on Various Topics

Mental Health Consultation for Birth to Three

Christian Counseling

Reflective Supervision/Consultation

Coordinated Service Teams (CST)/Wraparound



Therapists and Staff


Sara Shaver, LMFT

Sara is a licensed Marriage and Family Therapist. After earning her degree in psychology and social work from the University of Wisconsin-Madison, she obtained her Master’s degree from Northern Illinois University. Before becoming involved in outpatient mental health, Sara worked as an in-home family therapist and became involved with wraparound services. In 2010 she became the co-founder/co-director of Compass Counseling. Sara works with individuals, couples, and families. She specializes in grief, co-parenting and couples therapy.

Sara is a certified Grief Support Specialist, a trained divorce mediator and a Prepare/Enrich (premarital assessments) counselor. She is a consultant with White Pine Consulting, an agency that works with the state promoting and training the process of wraparound. Giving presentations is a strength of hers. Sara serves on various committees in the community, is active in her church, and a core team member for the volunteer organization Sleep in Heavenly Peace. She lives in the Portage are with her husband and three kids. In her free time she enjoys being at the lake, playing cards, cheering on sports teams and traveling.


Sarah Kravick, LMFT, IMH-E ®

Sarah graduated from the University of Wisconsin – LaCrosse with a major in psychology and an emphasis in child-youth care. She completed her Master’s degree in Marriage and Family Therapy from Indiana State University. Upon completion of graduate school, Sarah began working with children and their families providing in-home family therapy. She has been working with children, families and individuals in outpatient mental health since 2003. In June of 2010, Sarah became the co-founder of Compass Counseling. Sarah graduating in the second cohort of the Univeristy of Wisconsin’s certificate program for Infant, Early Childhood and Family Mental Health.

In addition to being licensed as a Marriage and Family Therapist, Sarah is nationally rostered as a clinician in Child Parent Psychotherapy (CPP) and endorsed as an Infant Mental Health Specialist by the Wisconsin Alliance of Infant Mental Health. Along with her clinical work, Sarah provides Reflective Consultation and Infant Early Childhood Mental Health Consultation to a home visiting program in Sauk county and to Birth-3 programs in multiple counties.


Danielle Pollex-Rabl, LCSW

Hello. You’ve made a very wise choice, checking out Compass Counseling… a great group of professionals. I’m Danielle, and I’ve had the privilege of working at Compass since 2011. I work with all types of clients. I’ve had training and experience working with people of all ages and backgrounds in a variety of settings, to work effectively with most individuals/couples/families. Prenatal, Early Childhood, Elementary, Middle and High School, Adult, Late Life…. I can’t wait for the next person or family to honor me with their experience. My counseling style is to meet you where you are, to hear your story… then help you identify what your goals are. From there, I can share effective strategies to help you manage your stressors and challenges, and to build on your strengths. Self-care, communication, managing stress and intense feelings (DBT)… understanding the connection between thoughts, feelings and behaviors (CBT)… approaches that are effective at managing childhood, adult, family and couple mental health challenges. Also, as a person or family wishes, I have a lot of experience teaming with natural and professional supports (wrap-around). Most recently, I’ve had childhood trauma, couples therapy, and anxiety intensive trainings. My licensure is LCSW, with a Master’s degree in Clinical Social Work from UW Madison. I have worked with children, adults and families for years prior to Compass. I wish you well on your journey, and would be eager to help.


Kristen Hansen

Kristen Hansen graduated from the University of Minnesota- Twin Cities in 2008 with a B.S. in Child Psychology. The last several years, Kristen has worked with children ages birth to five and their families by providing in-home services and infant, early childhood, and family mental health support. In 2017, she completed the University of Wisconsin’s certificate program for Infant, Early Childhood, and Family Mental Health. Kristen is also a registered Circle of Security Parenting program facilitator and appreciates the opportunity to share and witness the innate power of the parent-child relationship. Wanting to expand upon on both her passion and abilities to support children, families, and individuals with their mental health, Kristen completed her master’s degree in Marriage and Family Therapy in 2020 from University of Wisconsin- Stout. She joined Compass in September 2019 and has enjoyed continuing to work with young children and their families, as well as broadening her experience to include working with individuals of all ages and couples. When she is not working, Kristen is spending time enjoying activities like camping, hiking, kayaking, gardening, boating, cooking, watching the latest Netflix series, or being with her family and friends.


Crystal Lumby

Crystal is a licensed professional counselor. She graduated in 2014 from Kaplan University with her bachelor’s degree in psychology with an emphasis in child development and then received her master’s degree in clinical mental health counseling from Capella University- Minnesota in 2018. Before becoming involved in outpatient mental health, Crystal was involved with in-home behavioral health treatment with children on the Autism spectrum and their families. In 2018, Crystal joined Compass Counseling in working with individuals, couples and families and found herself particularly drawn to working with children and adolescents.

She has a passion for working with LGBTQ clients and their loved ones. Her special interests include self-esteem, ADHD, stress management, anxiety, DID and Schizophrenia. Her favorite approaches include play therapy techniques, cognitive behavioral therapy and incorporating family therapy to help improve one’s well-being and mental health. In her free time she enjoys spending time with her family and friends, reading, watching movies, playing tennis and attending plays.


Bryan Rastello

Bryan is a licensed professional counselor. He graduated from the University of Wisconsin – La Crosse in 2012 with his bachelor’s degree in Marketing. After working in various capacities in the business world for several years, he went back to school and received his master’s degree in Clinical Mental Health Counseling from the University of Wisconsin – Whitewater. He joined Compass Counseling shortly after graduating in 2021.

Bryan enjoys working with adults and adolescents on issues related to depression, anxiety, self-esteem, and life stressors and adjustment issues. He takes a client-centered approach and values emotional expression in addition to building the skills necessary for clients to achieve their goals. He believes that the therapeutic relationship is a healing one and seeks to support his clients in any way he can.

In his free time, Bryan enjoys running, outdoor activities like backpacking and hiking, traveling, reading, watching movies, and playing games.


Michelle Nummerdor
Administrative Assistant

I am our Administrative Assistant. I joined the Compass Team in 2019 and I love coming to work and being able to greet each client with a hello and a smile. I grew up in Montello, WI, attended UW Stevens Point, and then moved to Portage in 2006 when I got married. My husband and I have two beautiful girls, a cat, and a dog. In my spare time, I enjoy reading, hiking, camping, and spending time with family and friends. I am also active in my church as the handbell director.


References, Materials, and Answers to FAQs

Good Faith Estimate (GFE)

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost

Under the No Surprises Act, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

This Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs for an item or service. The estimate is based on information known at the time the estimate was created. The GFE is to be given both orally and in writing, upon request or within 3 business days upon request. Information regarding scheduled items and services must be furnished within 1 business day of scheduling an item or service to be provided in 3 business days; and within 3 business days of scheduling an item or service to be provided in at least 10 business days.


Will Compass Counseling be open in a winter snowstorm?

If weather conditions cause Portage Schools to close, Compass Counseling will be closed as well. Compass Counseling will open at 10 am on 2-hour school delays.



Contact us to schedule an appointment. We look forward to hearing from you.

1508 New Pinery Road, Portage, WI 53901

(608) 745-4900 phone

(608) 745-4990 fax

© 2020 Compass Counseling, LLC | Staff Login